Our main areas of emphasis are:
- Analysis, Planning and Design for Server and Storage Consolidation
- Server/Storage Virtualization
- Sales Proposal/Business Concept Comparisons
- Advice/Execution and Help in Defining your Requirements for Request for Proposal (RFP)
- Project Management (according to the PRINCE2 methodology)
IT-Service Management / ITIL
Service management is a challenge for today's IT environments.
The IT Infrastructure Library (ITIL) is the de-facto standard in the area of ITSM and contains a collection of best practice recommendations for the arrangement of processes for IT environments.
The service management areas of the IT Infrastructure Library can be divided up into two groups:
- Service Support: This area deals with the daily operations and support of the IT services
- Service Delivery: These processes take into account the improvement in the IT service provision
We offer you comprehensive advice and support and optimization of your IT service organization in accordance with ITIL.
Systems Management
Servers and storage and their configured application services are the foundation on which the average day-to-day business operates. Your application services are divided across multiple IT components, such as servers, storage, networks, databases which means managing your complex IT infrastructure presents many challenges and difficulties. We help you to find a process-driven and highly automated system management solution that enables you to achieve the appropriate efficiency to become more competitive.
